jujur4d Privacy Policy

This page describes what we collect when you use jujur4d and how we keep that data protected. We collect only the information necessary to provide our service — email, phone number, identity documents for account verification, and transaction records for payment processing. We do not sell your data to third parties, and we comply with Indonesian data-protection regulations and international standards for financial-services operators.

Our infrastructure spans multiple jurisdictions; some of our servers may sit outside Indonesia. All data in transit and at rest is encrypted using industry-standard TLS 1.3 and AES-256. We limit access to your personal information to employees and contractors who need it to support your account, process withdrawals, or prevent fraud. Every access is logged and audited.

Below, we outline what we collect, how we use it, who has access, your rights, and how to contact us if you have privacy concerns.

What we collect on jujur4d

We collect data in two categories: account information and activity data. Account information includes your email address, phone number, full legal name, date of birth, and copies of your identity document (national ID, passport, or driving license). We require this for account opening and compliance with anti-money-laundering regulations.

Activity data includes your betting history, deposits, withdrawals, login times, IP addresses, device identifiers, and payment method details. We collect activity data automatically whenever you use jujur4d — when you place a bet on Liga 1 or Piala AFF markets, when you play live-dealer tables, when you deposit via DANA, e-wallet, mobile banking, or local payment, and when you submit a withdrawal request. We also collect information about your browser and device (operating system, app version, connection type) to diagnose technical issues and optimize performance.

Cookies and tracking technology

When you access jujur4d via web browser, we use session cookies to keep you logged in and remember your preferences (language, video quality, notification settings). These cookies expire when you close your browser. We also use analytics cookies to understand how users navigate jujur4d — which tables are most popular in Jakarta or Surabaya, how many players engage during Idul Fitri, whether our mobile app loads faster than our browser version. Analytics cookies do not contain personal information; they track aggregate behaviour only.

You can disable cookies in your browser settings, but some features of jujur4d may not work properly without them. Our app does not use cookies — it uses encrypted local storage instead, which persists across sessions and is cleared only when you uninstall the app or manually clear app data.

How we use your data

We use your data for five core purposes. First, to provide and improve jujur4d — we need your account information to verify your identity, process deposits and withdrawals, run live-dealer games, and keep your account secure. Second, to prevent fraud and abuse — we analyse transaction patterns and IP addresses to detect suspicious activity and protect your account and other players' accounts from compromise. Third, to comply with law — we retain account records and transaction logs per Indonesian financial regulations and anti-money-laundering rules; we may disclose data to authorities when legally required.

Fourth, to communicate with you — we send account notifications (login alerts, withdrawal confirmations), support responses, and optional newsletters about new games or payment features. Fifth, to improve our service — we analyse which games are popular, how long players stay in live-dealer tables, whether low-data mode improves retention on slower connections, and which payment methods settle fastest. This analysis helps us prioritise development — for example, if many users in Bandung prefer online payment over e-wallet, we may expand mobile banking support.

Third-party processors

We share your data only with essential service providers. Our payment processors (for local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment transactions) receive your name, amount, and transaction ID only — they do not see your full account history. Our email service provider (for login confirmations and support replies) receives your email address only. Our identity-verification contractor (for KYC checks) receives your name, date of birth, and ID document. All processors are contractually bound to protect your data and use it only for the service they provide.

Your rights on jujur4d

You have the right to access your personal data anytime. Log into your jujur4d account, navigate to Account Settings → Data & Privacy, and download a copy of your data in machine-readable format. You have the right to correct inaccurate information — if your registered phone number is wrong, you can update it via account settings. You have the right to request deletion of non-essential data once your account is closed. We retain transaction records for seven years per Indonesian financial law, but we delete optional information like saved payment methods within 90 days of account closure.

You have the right to object to marketing communications and analytics. Toggle off newsletter subscriptions in your account. We do not offer a global opt-out for analytics, but you can disable cookies in your browser or use privacy-focused browsers (e.g. Tor, Firefox with Enhanced Tracking Protection) to limit data collection. If you believe jujur4d has misused your data, you can lodge a complaint with Indonesia's personal data protection authority or contact us directly (see contact information below).

Data retention and security on jujur4d

We keep account data for as long as your jujur4d account exists. When you close your account, we delete personal information within 90 days except transaction records, which we retain for seven years as required by law. We secure all data using encryption (TLS 1.3 in transit, AES-256 at rest), firewalls, access controls, and intrusion detection. Our servers are monitored 24/7, and we conduct quarterly security audits by independent contractors.

Your password is hashed using bcrypt and salted — we do not store plaintext passwords. We cannot see your password; only you can reset it via the "Forgot Password" link. Two-factor authentication (SMS or authenticator app) adds a second layer: even if someone has your password, they cannot access your account without the second code.

International data transfers

We operate data centres in Indonesia and partner countries. When you use jujur4d, your data may be processed in multiple jurisdictions. We ensure all international transfers are encrypted and comply with Indonesian data-protection law. Our service is available only where local law permits; if you access jujur4d from a jurisdiction where online gaming is prohibited, we may restrict your account.

Contact us about privacy

If you have questions about our privacy practices, want to exercise your data rights, or believe we have violated your privacy, contact our Data Protection Officer via in-app chat, email to [email protected], or by submitting a formal request through your account. We respond to data-subject requests within 30 days.

Summary of key principles

Our privacy approach rests on four principles. First, minimalism: we collect only data necessary to provide jujur4d and comply with law. Second, transparency: this policy explains exactly what we collect and why. Third, security: all data is encrypted and access-controlled. Fourth, respect: we do not sell your data, share it for marketing, or use it beyond the purposes stated here.

You are responsible for verifying that access to jujur4d complies with your jurisdiction's law. We do not offer our service where online gaming is prohibited. By creating an account on jujur4d, you acknowledge that you have read this privacy policy and agree to our data practices.